"As soon as we heard about Hayley's issues, we knew we wanted to try and do something nice for her."
John Hood, of STL Heating Energy
A WOMAN struck down with pneumonia when her boiler malfunctioned has told of her joy after a local firm came to her rescue in her hour of need.
Hayley Vaughan, 33, struggled for months with a temperamental central heating system last year.
Cash-strapped Hayley, a Senior Carer who lives on her own in Ford, Bootle, even contracted pneumonia in November - a condition she says stemmed from her inability to heat her home properly.
But now Hayley says she feels like she’s ‘won the lottery’ after generous Knowsley boiler installation experts STL Heating & Energy heard of her plight and fitted her with a free combination state of the art boiler worth over £2,000.
And she says being warm and cosy has enabled her to recover fully from her medical scare.
She said: “I’d been struggling with my boiler for some time.
“Despite the fact that I was paying £20-a-month for cover, I was still getting charged for replacement items.
“It got to the point where it just wasn’t possible for me to keep repairing it and so I ended up simply going without heating.
“It’s this that I feel contributed to me developing pneumonia.
“But what the guys at STL Heating & Energy have done for me is to enable me to get my home warm again, and also get well again, which is just amazing.
“I couldn’t believe it when I got the call. It was something of a life changing moment and I’d to thank them for all their help.”
STL Heating & Energy, who recently celebrated their 10th anniversary, learned of Hayley’s problem through one of their own customer’s - Helen’s relative - and decided they wanted to try and intervene.
Director John Hood says: “Hayley was in the really difficult position of not being able to afford a new boiler, but also having to spend lots of money continually getting it fixed.
“As soon as we heard about her issues we knew we wanted to try and do something nice for her, providing not just skilled labour but also an extended warranty for Hayley’s peace of mind.”
Meanwhile Rob Fenton from Worcester Bosch, who supplied the boiler, said: “We always like to support good causes - and this definitely warrants our help.
“Now Hayley will now be warm and worry free for the foreseeable future.”
STL Heating & Energy first launched in 2008 and ten years on now installs over 5,000 new boilers every year from a choice of leading manufacturers from the UK and Europe
All its boiler engineers are Gas Safe Registered, and as part of any service will check gas pressures, test for any leaks, and check the boiler is running efficiently.
The company also provides high-quality plumbing services at very competitive prices and is expert in all types of domestic electrical work.
This includes full re-wires, emergency lighting and security systems.
To broaden its expertise, a separate division of the firm also carries out full bathroom installations, including wet rooms.
It will design, and project manage any installation, giving customers a single point of contact and the benefit of STL Heating and Energy’s highly experienced tradesmen.
STL Heating and Energy’s range of finance packages start from less than £16-a-month, making a switch to a new system surprisingly affordable.