Home About Contribute Media Kit Contact Sign In


Technology Industry News

Active Business Communications ramps up expansion plans amid homeworking boom

HURST appointed to advise on growth strategy

Active Business Communications ramps up expansion plans amid homeworking boom

"At our present run rate, we can double in size over the next three years"
Mark Boyle

Telecoms and IT services provider Active Business Communications is ramping up its expansion plans amid the boom in homeworking triggered by the Covid-19 pandemic.

Active, which has its headquarters in Stockport and its technical operations in Bromborough on the Wirral, has seen demand soar as more and more companies enable their staff to work remotely as a result of the pandemic.

The business, founded in 1997, is on track to achieve record turnover of £5m this financial year. It has grown revenues by 25 per cent over the past three years.

Managing director Mark Boyle, pictured, who led a buyout of Active in 2011, is aiming to double the size of the business over the next three years through organic growth and acquisitions.

Active, which has 36 staff, has appointed accountancy firm HURST to advise on its expansion strategy.

HURST partner Mike Jackson, who heads the firm’s business services team, said: “Our passion is working with businesses which are on a journey and want a partner alongside them on the way.

“Mark and his team have really impressed us with their vision for the future of Active and its service-led culture.

“The company’s impressive response to the pandemic reflects its approach of putting the customer at the centre of everything.”

Active works with a number of partners, including Microsoft, Openreach, O2, Gamma and NEC, to provide IT, telecoms and mobile services to companies in sectors ranging from financial services, manufacturing and construction to haulage, retail and leisure.

Its clients include AJ Bell, Center Parcs, Virgin Wines and Funding Circle.

Active specialises in helping businesses to enable and manage flexible working, for example by centralising data in the cloud, providing unified communications solutions and improving internet and data connectivity.

The company provides a full range of business technology services, covering mobile, telecoms and IT.

Mark said: “The impact of the coronavirus pandemic has changed the whole business communications environment. Clients have had to adjust, and even the most traditional of businesses are now embracing the homeworking model for their staff.

“We have supported many of our clients as they have adapted their systems and technology to enable employees to work from home and maintain a business-as-usual service.

“Companies realised that their teams lacked the correct equipment to work remotely, or that their office telecoms systems were unable to divert calls from customers to employees working from home.

“They had to put in place quick-fix measures to maintain operations during lockdown, for example by replicating their office phone systems on employees’ work mobiles, and by installing softphones on to individual desktops to ensure all incoming and outgoing calls were correctly routed.

“Companies have been surprised to see real productivity gains by having staff working from home, and are now investing in technology to make it a more permanent aspect of business life. They want their people to be able to switch between home and office more smoothly.

“To achieve this, they are investing in laptops, better broadband connections, video conferencing and instant messaging for their staff, as well as security and mobile device management software, as they seek to create a unified communications strategy and ensure data can be shared securely.

“They are also keen to ensure that their business connectivity and communications are sufficiently robust and flexible to withstand a possible second wave or the next unforeseen disruption.”

Mark said Active is seeking to acquire customer bases of companies that look after small and medium-sized firms in the north west.

“Our last acquisition was in 2014 and we have a renewed appetite for this type of growth, alongside continued organic expansion by accelerating opportunities with existing customers and rolling out new technology with a focus on helping businesses to operate flexibly.

“At our present run rate, we can double in size over the next three years.”


Technology Business News - Economic downturns are stressful times for everyone, not least for CEOs who now face incredibly tough decisions to ensure the survival of their business.

CEO Turned Venture Partner Explains How to Survive And Thrive In Economic Downturns

Technology Business News - The business world has a big problem to solve. To operate effectively, many companies need to have employees based on site, yet they are rightly concerned that their company could fall victim to a COVID-19 outbreak.

ScaleOut Software Develop COVID-19 Contact Tracing Application for Business

Technology Business News - The global pandemic has meant that businesses all over the world have had to find new ways of working, accelerate digital transformation projects, and rapidly adopt technologies that allow them to continue to operate effectively.

The rise and rise of E-Signature technology in the finance sector

Technology Business News - The retail industry is going through significant and unprecedented changes right now. Every week we hear about yet another well-established household name announcing store closures and redundancies.

Retailers are getting in with the Uncrowd for a deeper understanding of customer behaviour

Technology Business News - The Microsoft for Startups Partner of the Year Award recognizes innovative start-ups from all over the world that are actively solving real-world problems.

Uncrowd win first ever Microsoft for Startups Partner of the Year Award

Technology Business News - Cardiovascular diseases CVD are the leading cause of death, claiming around 18 million lives worldwide every year. With a rapidly aging global population and the increase in cardiovascular disease in low- and middle-income countries, the burden of CVD will continue to grow.

Technology & Data Unlock the Key to Improve Cardiovascular Diagnosis and Quality of Life