×


Home About Contribute Media Kit Contact Sign In
×







.


Technology Industry News

BEP Systems enhance client borrower portals during COVID-19 crisis


BEP Systems, the mortgage and savings origination software house, has developed the functionality of borrower portals for two of its key customers to extend their capability for self-service during the current COVID-19 crisis.

  • By
BEP Systems enhance client borrower portals during COVID-19 crisis


"Its critical in this current time that we assist our customers to drive as much towards digital customer self-service as possible."
Chris Little



BEP Systems, the mortgage and savings origination software house, has developed the functionality of borrower portals for two of its key customers to extend their capability for self-service during the current COVID-19 crisis.

Working with Link Mortgage Services in the UK, BEP has quickly reacted to client demand and has added the ability to request a mortgage holiday along the government guidelines with a full on-line service request.

Another client has also reacted to the current situation by asking BEP to add two more additional lending portfolios to their Apprivo2 Borrower Portal allowing more of its customers to make a payment on-line helping reduce demand on existing call centres.

In both instances the Apprivo2 Self Service Portal works seamlessly through its rich Application Program Interface (API) layer to the clients’ core servicing platforms.

The Self-Service Borrower Portal from BEP builds on Apprivo2’s market leading originations capability and provides various post-completion activities direct to customers including: making a payment on-line, statements requests, secure messaging, product switching and account maintenance.

Steve Bowering, COO of BEP Systems, commented: “We were faced with a challenge of being able to offer our Borrower Portal customers the ability to request a payment holiday along the government guidelines at short notice – our team have reacted quickly and added this functionality to our Apprivo2 self-service portal in a matter of days.”

Chris Little, MD of BEP Systems, said: “It’s critical in this current time that we assist our customers to drive as much towards digital customer self-service as possible. The Apprivo2 Self-Service Borrower Portal is a highly configurable digital platform that is designed to cater for these types of needs rapidly. Once again, we have demonstrated our ability to react quickly to market demands.”

.


Technology Business News - A young filmmaker s skills with his professional drone helped Northumberland Fire and Rescue Service NFRS obtain vital information to combat a serious woodland fire in the north of the county. Daniel Wilkinson 22 runs dwmedia from his offices in the old Steamboat Hotel in Blyth.


Drone Information Helps Firefighters

Technology Business News - North Shields based Harriet Ghost and Micky McGregor run Blowin a Hooley Theatre and have previously toured Tom Hadaway s classic play The Filleting Machine to pubs, working man s clubs, community centers, heritage venues and theatres across Tyneside.


360 Degree Film Comes Full Circle for Theatre Company

Technology Business News - A spinout from the University of Cambridge has secured 1.5m in seed funding to begin the rollout of its unique artificial intelligence technology.


iKVA secures £1.5m seed funding for AI knowledge management tech solution

Technology Business News - With technology speeding ahead, The ICC Group are growing and expanding to keep up, adding new solutions to complement their existing Managed Services offerings, that will add value to their clients.


Joining forces to provide critical managed cyber security solutions

Technology Business News - A Midlands website company is going the extra mile to make sure its customers are protected against the increasing risk of cyber-attacks and data theft after receiving international recognition for its security procedures.


Website company going the extra mile to guard against cyber attacks

Technology Business News - North East technology specialist Advantex has appointed two new apprentices as it invests further to secure its future workforce needs and strengthen core technical skills.


Family affair for North East's Advantex






Ten Times Ten

We transform your bright ideas into brilliant digital products.