A new North West based PRS developer, Hive, has launched its first scheme in Warrington. With headquarters in Birchwood near Warrington, the company’s focus will be on delivering a unique customer experience for its tenants using tailor-made technology.
Part of Your Housing Group, one of the UK’s largest housing associations, Hive is one of the first private rented sector (PRS) developers in the UK to offer family homes on this scale. Located on Church Street, just a 10 minute walk from Warrington town centre, the £12m scheme, which is built in partnership with Countryside, will include 106 properties all for private rent.
Hive is introducing a new style of renting, designed to make life easier for tenants. The PRS (Private Rented Sector) developer, which has a focus on family living, has ambitious plans to set new standards for customer service in the private rented sector.
Believed to be the first PRS developer in the North of England to offer residents access to a 24 hour response team, seven days a week for emergency repairs, Hive will have a dedicated handyman on site and provide additional services including gardening, cleaning and ironing.
The company has also devised an on-line customer portal to report maintenance issues, check rent statement and make payments 24/7. Using innovative technology, credit checks, references and renewal of tenancies will also be done on-line, as well as bookings to view properties.
Stephen Haigh, Managing Director of Hive, said: “This is a game changer for the private rental sector. We want to raise the bar and create a completely new customer experience for those wanting to rent. Our goal is to set new standards in the sector and become the private sector landlord of choice in the North West. Our Church Street scheme in Warrington is just the start. We are committed to building 600 rented homes a year for the next three years. We are building a brand that we believe residents will buy into and become loyal, long term tenants. Your Housing Group has had the ambition to enter the private rented sector for some time and we’re now in a position to fulfil this vision. While Hive is an independent, commercially focused brand, we have all the expertise of a social landlord and this gives us an enviable position in the rapidly expanding market place.”
The company is also the first property developer in the UK to invest in Augmented Reality technology that allows customers to take a virtual tour of a property and see themselves sat in the living room of one of the homes before it has been built.
Work has started on site and the first properties will be completed this autumn.
The scheme will consist of 24 two bedroom and 24 three-bedroom houses along with 58 two bedroom apartments. For more information visit www.renthive.co.uk or follow Hive on Twitter @renthive