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IoD members called to tour of phone answering giants headquarters


Business leaders are being given the chance to visit the creative head office of one of Wales largest companies.

 IoD members called to tour of phone answering giants headquarters


"Moneypenny is a true North Wales success story. It employs more than 600 staff, has offices in the USA, and handles more than 13 million customer communications each year. "
Helen Watson



The Institute of Directors (IoD) North Wales event will enable guests to tour Moneypenny’s bespoke Wrexham base.

Moneypenny, which is a leading provider of telephone answering services,

boasts an on-site pub, tree house, and modern, multi purpose spaces for employees to work in.

The building, which was designed to be the ‘happiest workplace in the UK’, was recognised as one of Britain’s best offices by the British Council for Offices in April 2017.

Moneypenny co-founder Ed Reeves will also address delegates on the business’ growth and plans for the future.

Ed is heavily involved in the company’s drive for innovation and its day to day running. He is currently tasked with expanding Moneypenny’s presence in the US.

The event, which also provides attendees with the opportunity to network, is on 21 March, from 4pm to 6:30pm.

Its operations currently handle more than 13 million calls a year for 13,000 businesses.

IoD North Wales chair and head of employment law at Aaron & Partners Helen Watson said: “We’re excited to be visiting one of the best and most interesting offices in the country.

“Our members are always looking for ways to add creativity into their operations, and Moneypenny is a great example of how businesses can shape their own special culture.

“Moneypenny is a true North Wales success story. It employs more than 600 staff, has offices in the USA, and handles more than 13 million customer communications each year. It will be fascinating to find out from Ed what the future looks like for Moneypenny.”

To book onto the members-only event, contact Debbie Trotman on 02920 389 990 or email iod.wales@iod.com.

The IoD is the longest-standing organisation to serve and support business leaders, with more than 100 years of service in raising professional standards.

You don’t need to be a company director to join the IoD. Senior managers are welcome from large public organisations to small family firms.

Members benefit from services including free business advice, a full training programme, research facilities and networking events.

For more information visit www.iod.com.

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