×


Home About Contribute Media Kit Contact Sign In
×







.


Marketing Industry News

Dorset businessman strikes gold for customer satisfaction


Oven valeting firm Ovenu Dorset East has received the highest possible honour in the inaugural Trustist awards which recognises outstanding customer service.

Dorset businessman strikes gold for customer satisfaction


"The business is founded on delivering a great service and there is no higher praise than from those who matter most, my clients"
Rob Shand



Oven valeting firm Ovenu Dorset East has received the highest possible honour in the inaugural Trustist awards which recognises outstanding customer service.

The business, run by Rob Shand and supported by Jon Burden, picked up a gold award after attracting a clean sweep of almost 300 maximum five-star reviews on the online customer ratings platform.

For Rob, who established the business in 2006, the accolade reflects his own high standards and attention to detail.

He said: “The business is founded on delivering a great service and there is no higher praise than from those who matter most, my clients.

“It’s an honour that this has been recognised by Trustist in its Top Performing Franchisee category, and I’m proud to have received a gold rating.”

Before joining Ovenu, Rob previously worked as a warehouse manager.

He added: “I’d really like to say a big thank you to my clients because without their positive feedback, I wouldn’t have won this award.”

Nigel Apperley, chief executive of Trustist, said: “It is important to recognise that individual franchisees like Rob play a huge part in building a good reputation for an overall brand.”

Rik Hellewell, the founder and managing director of Ovenu, added: “Customer satisfaction is of paramount importance.

“These awards are testament to the fact that Rob provides a service that people trust, and I’m proud of the top-class work and excellent customer service he delivers on a daily basis. These awards are confirmation of that.”

Ovenu Dorset East continues to accept bookings at its discretion, with the strict stipulation that both parties observe the two-metre social distancing rule, along with guidelines on hygiene and cleanliness.

The Ovenu valeting process involves dismantling key components of an oven such as the door, interior panels, fan, and shelves and placing them into design-registered tank equipment, which uses safe, non-caustic products to clean the oven parts. The whole process leaves the oven, hob, and exterior in near showroom condition.

For more details call Rob on 01202 640174, email bournemouth@ovenu.co.uk or visit https://www.ovenu.co.uk/oven_cleaning/dorset-east/

Photo caption: Rob Shand

.


Marketing Business News - The MD of a Gateshead design agency who left school with no formal school qualifications and now has high calibre international clients is helping a Middlesbrough design agency to gain major contracts based on his own unique path to the top of his profession.


Blue Kangaroo Jumps Through Hoops to Help Middlesbrough Design Agency

Marketing Business News - Northern digital agency Fablr has won a large digital brief with Impel Talent, which will see them launch a striking new website, with a refreshed branding. Impel Talent is a London-based recruitment consultancy, which offers a holistic service to both clients and candidates, from leadership coaching to team development.


Impel Talent recruits Fablr as digital agency partner

Marketing Business News - REAL Agency has recruited three new talented team members to help brands over-achieve their marketing goals, and evolved their offering to include all aspects of digital marketing.


Cheshire Marketing Firm Drives Expansion

Marketing Business News - Strategy is one of those words businesspeople use so often I fear it s in danger of losing its meaning. Let s be clear. A strategy is more than just a plan. The Oxford English Dictionary defines the word A plan of action designed to achieve a long-term or overall aim .


A STAR approach is best route to success online

Marketing Business News - Established 1966, BRITA employs over 2,000 people worldwide and is represented in over 70 countries on all five continents with production sites in Germany, Great Britain, Italy and China. Over 20 billion litres of water run through BRITA products every year.


Novi Wins BRITA VIVREAU Contract

Marketing Business News - Is every day now going to be dress down Fridays A couple of early wins for Ubiquity in the move back to organising face to face events for PR clients this summer got Joel Jelen thinking.


Is everyday going to be dress down Fridays as face to face events re-emerge?






Ten Times Ten

We transform your bright ideas into brilliant digital products.