Marketing Business News - Oven valeting firm Ovenu Dorset East has received the highest possible honour in the inaugural Trustist awards which recognises outstanding customer service. The business, run by Rob Shand and supported by Jon Burden, picked up a gold award after attracting a clean sweep of almost 300 maximum five-star reviews on the online customer ratings platform. For Rob, who established the business in 2006, the accolade reflects his own high standards and attention to detail.