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Study finds half of remote workers do not feel supported by their employer


Remote workers say they cannot access work systems, have received a lack of information from their company and still do not have access to equipment

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Study finds half of remote workers do not feel supported by their employer


"It's important we recognise how it may affect our mental health and ensure we are taking care of ourselves and our colleagues"
Emma Mamo



Prime Minister Boris Johnson explained last weekend that people should only return to work if they cannot do so from home. As such, many employees across the United Kingdom should expect to continue working remotely for at least the next few months.

However, a new survey by Manchester based Utility Bidder has found that many remote workers in the UK say they are not being properly supported by their employers. Some employees are claiming they cannot access work systems, have received a lack of information from their company and still do not have access to equipment.

1,000 workers across the United Kingdom were surveyed as part of the research. It discovered that 45 per cent said they do not feel supported by their employer and 32 per cent said that a very small amount of support was provided. Meanwhile, 13 per cent responded that they had received no support whatsoever.

One respondent to the study said: “I do not think they have given enough support for those of us with vulnerable families”. Another wrote that their employer had “zero interest in my wellbeing during this time and if they could they would have us working in the office.”

Mental health charity Mind says "it's important we recognise how it may affect our mental health and ensure we are taking care of ourselves and our colleagues". Their head of workplace wellbeing, Emma Mamo, encourages line managers to "check in with team members regularly", "establish new ways of working" and "encourage your team to use the support tools available".

The most common area in which employees do not feel supported is in regards to equipment. 12% of the people surveyed in Utility Bidder’s study said they still do not have, cannot get or do not plan to have access to all relevant technological equipment.

James Longley, managing director at Utility Bidder, says: "Our mission is to support businesses and help them save money. One of the most important ways in which businesses can currently do this is by helping their staff remain productive so they can continue servicing customers and clients."

“Employees required to continue working from home can claim for tax relief on any necessary purchases if they are not already being provided by their employer. This includes technology, printer ink, even desks and office chairs for your home-working space.”

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